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๐ŸŒฟ Privacy Policy

Effective Date:ย April 15th, 2025
Applies To: www.thepermaculturelab.com and all subdomains operated by The Permaculture Lab / The Farm Lab LLC

1. Introduction

At The Permaculture Lab, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share information when you visit our website, sign up for a course, or engage with our content or services.

2. What Information We Collect

We may collect the following information from you:

  • Personal Information: Name, email address, phone number, billing address, etc.

  • Payment Information: Processed securely through our third-party payment providers (we do not store credit card numbers).

  • Account Details: Login credentials (for course platforms), profile data, preferences.

  • Usage Data: IP address, browser type, pages visited, time on site, referral URLs.

  • Marketing Preferences: Your subscription status for emails or texts.

3. How We Use Your Information

We use the information we collect to:

  • Provide and deliver course content or services you request

  • Process payments and send transaction confirmations

  • Communicate with you about updates, offerings, and promotions

  • Personalize your learning experience

  • Improve our website, content, and offerings

  • Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share limited data with:

  • Service Providers: Such as Kajabi, email marketing platforms (e.g., ConvertKit, Mailchimp), and payment processors (e.g., Stripe, PayPal)

  • Legal Authorities: If required by law or to protect our rights or comply with legal processes

  • Course Facilitators or Team Members: For educational and support purposes, under strict confidentiality

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. These may:

  • Help us understand how visitors use our site

  • Remember your preferences

  • Enable secure logins and access to courses

You can manage cookie settings through your browser or device.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data

  • Withdraw consent to marketing at any time

  • Request a copy of the data we hold about you

  • Lodge a complaint with a data protection authority (EU/UK)

To exercise these rights, contact us by email.

7. Data Security

We take reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. All payments are encrypted and processed through secure gateways.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have received information from a child, we will delete it immediately.

10. Updates to This Policy

We may update this policy from time to time. Changes will be posted on this page, with an updated effective date.

11. Contact Us

๐Ÿ“ฌ Contact us via email
๐Ÿก The Farm Lab LLC
11859 Mesa Verde Dr.
Valley Center, CA 92082